SHIPPING & DELIVERY
Everything you need to know about the delivery of your order.
Track Your Order
Your tracking number will be automatically emailed to you. Tracking details may take up to 6 hours to update.
Shipping Options
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Free Shipping
Enjoy free delivery to the US and Canada. Orders are typically delivered within 2 to 3 business days (excluding weekends and holidays).
Orders received before 11 AM EST ship the same day.
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Express Shipping
In a rush? Get your order delivered in 1 to 2 business days for just $14.95 to the US and Canada (excluding weekends and holidays).
Orders received before 11 AM EST ship the same day.
Our Shipping Partners
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FedEx
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USPS
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Canada Post
Other Shipping Information
If ever we encounter any problems with your order, we will get in touch with you promptly in order to get your order shipped out to you in a timely fashion.
- For HID & LED accessories and spare bulbs (excluding warranty claims), free shipping only applies to orders over $85, otherwise a $14.95 flat rate shipping fee will be added to your total.
- We do not ship to PO Boxes in the US.
- We do not ship internationally (outside USA & Canada).
- High-value orders ($200+) will require a signature upon delivery to ensure your order is delivered securely and to prevent theft.
Common Questions
When will I receive my order?
When will I receive my order?
Orders ship Monday through Friday and typically arrive in 1-3 business days (excluding weekend and holidays).
Orders received before 11AM EST will typically ship out the same day.
Who will deliver my order?
Who will deliver my order?
We use FedEx, USPS, and Canada Post to deliver our orders.
I did not receive my order
I did not receive my order
Start by checking your tracking number to make sure your order:
- Has shipped
- Is not awaiting shipment
- Is not in transit
If your order shows as delivered but you cannot find it, you should:
- Immediately report a lost/stolen package claim and get a FedEx case number
- Check with your neighbours, family, or anyone who may have received the package on your behalf
- Contact our team with your FedEx case number by live chat or email
My order arrived damaged
My order arrived damaged
We're sorry to hear that your order arrived damaged.
- Take a picture of the damage part(s) or component(s)
- Contact our support team by live chat or email
My tracking number is not updating
My tracking number is not updating
Please allow up to 6 hours for your tracking details to update.
If you tracking details have no updated within 24 hours, please contact our support team by live chat or email.